Terms & Conditions
Last Updated: March 6, 2026
Welcome to Sukhaaura. These Terms & Conditions govern your use of our website https://sukhaaura.com and the purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by the following terms.
If you do not agree with any part of these Terms & Conditions, please do not use our website.
1. About Sukhaaura
Sukhaaura is an online platform that offers traditional sweets and food products prepared with care and delivered to customers through our website.
All products listed on our website are subject to availability and may be modified, discontinued, or updated without prior notice.
2. Use of the Website
By using this website, you agree that:
- You are at least 18 years of age or using the website under the supervision of a parent or guardian.
- You will provide accurate and complete information when placing an order.
- You will not use the website for any unlawful or fraudulent activity.
- You will not attempt to interfere with the website’s functionality or security.
Sukhaaura reserves the right to refuse service, terminate accounts, or cancel orders if any misuse of the website is detected.
3. Product Information
We strive to ensure that all product descriptions, images, prices, and details are accurate. However:
- Product images are for illustrative purposes and may slightly differ from the actual product.
- As many of our products are handmade food items, slight variations in shape, size, or color may occur.
- Availability of products may change without prior notice.
We reserve the right to correct any errors related to product information, pricing, or availability at any time.
4. Pricing and Payments
All prices listed on the website are displayed in the applicable currency and may include applicable taxes where required.
Payments must be completed through the available secure payment methods provided on the website. By placing an order, you agree to provide valid payment information.
Sukhaaura reserves the right to cancel or refuse orders in cases of:
- Payment authorization failure
- Incorrect pricing due to system error
- Suspected fraudulent activity
5. Order Acceptance
When you place an order on Sukhaaura, you will receive an order confirmation. This confirmation indicates that we have received your order request but does not guarantee acceptance.
We reserve the right to cancel or decline orders for reasons including but not limited to:
- Product unavailability
- Delivery limitations
- Payment issues
- Suspicious or fraudulent activity
If an order is cancelled after payment has been processed, the applicable refund will be initiated according to our Refund Policy.
6. Fresh Food Preparation
Sukhaaura specializes in freshly prepared food products. Once preparation of an order begins, the order cannot be cancelled, modified, or refunded, except under circumstances described in our Refund & Cancellation Policy.
Customers are advised to review their order carefully before completing the purchase.
7. Delivery and Shipping
Delivery timelines may vary depending on location, courier service availability, and external factors.
While we aim to deliver orders within the estimated time frame, delays may occur due to:
- Logistics partner delays
- Weather conditions
- Operational constraints
- Incorrect delivery information provided by the customer
Sukhaaura is not responsible for delays caused by third-party logistics providers.
8. Customer Responsibilities
Customers are responsible for:
- Providing accurate billing and shipping details
- Ensuring someone is available to receive the delivery
- Verifying product condition upon delivery
If incorrect information results in delivery failure, Sukhaaura will not be responsible for replacement or refund.
9. Intellectual Property
All content on this website, including but not limited to:
- Text
- Product descriptions
- Images
- Logos
- Website design
is the intellectual property of Sukhaaura and may not be copied, reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
Sukhaaura shall not be held liable for:
- Indirect or consequential losses arising from the use of our website
- Delivery delays caused by external factors
- Minor variations in handmade food products
- Issues resulting from incorrect information provided by customers
Our liability shall be limited to the value of the purchased product where applicable.
11. Changes to Terms & Conditions
Sukhaaura reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date.
Continued use of the website after updates indicates acceptance of the revised terms.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Sukhaaura operates.
13. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Email: Info@sukhaaura.com
Website: https://sukhaaura.com
By using Sukhaaura and placing an order on our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.